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SOME PRINCIPLES OF "DUE DILIGENCE"
(extracted from Butterworths Law of Food & Drugs published by Butterworths & reproduced by permission of The Butterworths Division of Reed Elsevier (UK) Limited)
   
1. The system must be under the directing will of the Company but the principle of the company may delegate responsibility for the system to superior servants under their contracts of employment with him or to agents employed by him
2. The precautions and checks to be taken depend on the size and resources of the company, the risk imposed by the products of the company and all other relevant circumstances of the case
3. Reliance cannot be placed on warranties nor on general assurances from suppliers but a person who has not prepared the food nor imported it shall be taken to have established the defence if he proves:
  that the commission of the offence was due to an act or default of another person who was not under his control, or to reliance on information supplied by such a person - that he carried out all checks of the food in question as were reasonable in all the circumstances, or that it was reasonable in all the circumstances for him to rely on checks carried out by the person who supplied the food to him OR that the sale or intended sale of which the alleged offence consisted was not a sale or intended sale under his name or mark; and
  that he did not know and had no reason to suspect at the time of the commission of the alleged offence that his act or omission would amount to an offence under the relevant provision.
4. The due diligence system must be written down with adequate instructions and training given to staff and records being kept of the checks made to ensure that the system is working properly
5. Any reasonable precautions, which can be taken, must be taken and the system must be pro-active and reactive, i.e., it must be capable of preventing faults and correcting them when they occur
6. Complaints by consumers should be recorded and analysed to detect any trends which may suggest a fault in the system
7. The responsibilities of directors, managers and employees should be stated in writing and acknowledged by them
8. Acquisition of warranties and assurances from suppliers can contribute to a due diligence system but see (3) above
9. The system must be modified, adjusted or amended as required
10. Internal and external codes of practice may contribute to the system but are not sufficient in themselves
11. The operation of the system must be checked and the results of those checks must be recorded
12. The system must cover all aspects of the business which is subject to the Act or regulations made under the Act including:
  Hygiene and safety of premises and equipment
  Quality, composition and safety of food products
  Labelling and advertising
  Staff training
  Registration and licensing as appropriate
  Improvement notices, prohibition or control orders as may be applicable.